Beverly I'm Sorry Flower Delivery

i did not attend the wake/funeral and so never saw the flowers. i have as yet to get any feedback from relatives who did attend, so i'm unable to provide you w/any in person review. but! i did get your email informing me that the flowers were hand delivered and was thankful for that information. so, it seems to me that your organizational skills are excellent!

Pamela has not disappointed yet! Once again a beautiful arrangement! Thank you!

Beautiful flowers and great communication when they had to substitute flowers! I would definitely use them again!

Very nice as usual!

The bouquet was above and beyond my expectations.

Pamela at Carroll's Florist was wonderful. She acknowledged my order, almost immediately and corrected an error that I had made on the delivery address. They let me know that changes needed to be made to my original order and the arrangement was far more beautiful than the picture on their website. They even let me know when the flowers were delivered.

I highly recommend using Carroll's Florist. The arrangements and staff are a welcome experience compared to the typical internet, 800 number florist.

I placed my order online. The owner called me regarding the delivery date. She asked if she could deliver the arrangement a day earlier, which I gladly accepted! The arrangement was beautiful! Very happy with her services and product! Thank you!!

Amazing!! I made a last minute order for my grandfathers funeral and they were amazing!!! I am so grateful that they were able to get the flowers there with limited time! I couldn't be for thankful! Since I am out of state I was not able to be there or see the flowers in person but they kept me updated and even sent me pictures of them! Absolutely you should order from Carroll's Florist!

Perfect! Thank you.

The owner faced exceptional challenges delivering this one. She’s provide great communication and attempted heroic events to deliver these despite every hurdle the Beverly street department has thrown in her way. Way and above what most others would do. Friendly, honest, and a very nice person who understood what the flowers would mean to someone in mourning.

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Florist's Response:

Awwww, thank you soooo much for this review communication. You know, without your kindness and understanding of my detailed (insanely out of the ordinary) delivery challenges, it helped me get through the Beverly road blocks surrounding the delivery location. Unfortunately, 3 road construction companies weren't in sync with detours or blocked roadway access, every single route, shortcut, were met with "blocks" holes in road and no sidewalks to allow passage.
You've gone "above & beyond" by expressing your humanity & calm support, understanding and caring for me, my business, too!
Much appreciated your multiple offers to pay extra for the 2.5 mile delivery that took 1.25 hours, driving in circles, bypassing through rt 128 to Wenham for the opposite access entrance to this road. I truly appreciated your offer to compensate my essesive travel time, miles and gas consumption. I couldn't, wouldn't feel right taking from you, it wasn't your fault or even aware of the major errors the city of Beverly has imposed on myself, and no doubt, many others. The recipient had already gone through this. Imagine? An homeowners unable to reach his own home. Love to know how the fire department or emergency vehicle would reach homeowners, or a fire.
Beverly needs to do much better....
Someone hasn't done their job efficiently.
Thank you, so much for this review

The Lynch Park arrangement was lovely. I am not much of a flower arrangement person when it comes to funerals. It was a very small, beautiful floral design. Perfect and simple for me to send just a small thought. Pam was wonderful in calling me as she was concerned about the size. It worked out fine for my needs. At the internment service it was placed right next to the urn and looked lovely. Thank you. Dale